Surface pro stops responding on login screen
“Hello. My Surface pro 3 often stop responding on login screen. I cannot login the windows and cannot reboot it. In a world, I cannot do anything with it. What can I do to solve the problem?”
–Dick Mark September 02, 2015
Hello Dick, You can try the following ways to fix that issue.
- Connect a USB keyboard to your surface, and then you can type in password and login your Surface. When I meet the problem as you, I use this way to fix it.
- Upgrade the windows of your surface to the latest version. I think this way can fix the issue too, but I haven’t tried it.