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How to Restore my Dell Laptop to Factory Settings

When meeting the problem that system becomes slow down or is attacked by viruses, users may reinstall system to regain a clear Windows environment. Now let’s talk about how to restore Dell laptop to factory settings.

Way 1: Reset Dell laptop using Dell Factory Image Restore – example for Windows 7

Way 2: Reset Dell laptop using Dell Backup and Recovery – example for Windows 8


Guide to recover Dell laptop password

Factory reset will remove all files and programs. If you don’t back up your files, you will lose all personal files, including photos, E-mails and programs.

Way 1: Reset Dell laptop using Dell Factory Image Restore – example for Windows 7

In this way, you should make sure that you haven’t reinstalled other operating system for laptop, or no disk has been destroyed.

Note: This process only sets the C: drive back to factory settings and the other partitions will not change.

Step 1: Restart your laptop. When the Dell logo appears on the screen, press F8 to access the Advanced Boot Options menu.

Step 2: Use the Arrow keys to select Repair Your Computer and then press Enter.

advanced boot options windows 7

Step 3: On the System Recovery Options screen, select a keyboard layout and click Next.

Step 4: On the next screen, you can log in as a local user or the Administrator. If you have not set up a password, click OK.

Step 5: Depending on your configuration, you may need to select Dell Factory Tools and then choose Dell Factory Image Restore.

Step 6: Click Next to open the Confirm Data Delete menu.

Step 7: Select Yes, reformat hard drive and restore system software to factory condition check box and click Next.

Step 8: After the recovery process completed, click Finish to reboot laptop.

Tips: During the process of laptop factory reset, laptop has to be connected with adapter.

Way 2: Reset Dell laptop using Dell Backup and Recovery – example for Windows 8

To factory reset your Dell laptop, you can also use software if you still could access your Windows.

Step 1: If there isn’t the software in your laptop, please go to My Dell Downloads website to register and download the Dell Backup and Recovery. And then install it.

Tips: You’d better create backup media for future use, because there is a limit to the number of times particular software can be downloaded and this would be indicated once logged into My Dell Downloads.

Step 2: Click the Settings Charm.

settings charm

Step 3: Click the Power button, hold down the Shift key and click Restart.

Step 4: The system restarts, login and click Troubleshoot.

Step 5: Click the Dell Backup and Recovery icon.

dell backup and recovery

Step 6: After system restarts, you will see the Dell Backup and Recovery screen and then click Next.

Step 7: Drive Diagnostics are run to check if the driver is OK, and then click Next when it is complete.

Step 8: You will be prompted to back up your data, if you need to do so, click Next. If not, click Skip to go on.

Step 9: At this time, system may need a little time to recover the operating system. When it ended, click Restart.

Tips: Now you can restore any data or programs you want from backup files.



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  • I can use the solution 2 to reset my Dell password for windows 7? Answer: Yes, but Dell laptop BIOS Entry Key is F2 or Fn + F1.
    - Taylor
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    - Adrian
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    - Alfred


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